Conditions d’utilisation

Welcome to trybenvita.com (“Website”), operated by Benvita (“we,” “us,” or “our”).
By accessing or using our Website, you agree to be bound by these Terms of Service.
Please read them carefully before purchasing or using any of our products.

🔹 1. General Information

Benvita is an online retailer offering dietary and wellness supplements.
These Terms govern all sales, services, and website use by customers in the United Kingdom and other regions where we ship.

If you do not agree with these Terms, you should not use our website or purchase our products.

🔹 2. Eligibility

To purchase from our website, you must:

  • Be at least 18 years old, or have parental consent if under 18
  • Provide accurate and complete personal and payment information
  • Agree to comply with all applicable local and international laws

🔹 3. Products and Descriptions

We make every effort to ensure our product images, descriptions, and details are accurate.
However, minor variations in colour, packaging, or formulation may occur due to updates or screen differences.

We reserve the right to discontinue or modify products without prior notice.

🔹 4. Pricing and Payments

All prices are listed in USD ($) or GBP (£) depending on your region.

  • Prices are subject to change without notice.
  • Discounts, promotions, or coupon codes are time-limited and may not be combined.
  • You agree to provide valid and authorised payment details when placing an order.

We use secure third-party payment processors (such as Shopify Payments ).
We do not store or have access to your full payment details.

🔹 5. Orders and Acceptance

Once you place an order, you will receive an order confirmation email.
This confirmation does not constitute acceptance of your order — acceptance occurs when we dispatch the products.

We may refuse or cancel any order for reasons including:

  • Product unavailability
  • Payment issues
  • Suspected fraud or policy violations

🔹 6. Shipping and Delivery

We process and ship orders within the time frame stated on our website.
Delivery times vary by location and courier service.

Once your order ships, we’ll send you a tracking number.
Benvita is not responsible for delays caused by customs, postal errors, or incorrect shipping details provided by the customer.

For full details, please see our Shipping Policy.

🔹 7. Returns and Refunds

We want you to be happy with your purchase.
Please refer to our Refund and Return Policy for detailed information on eligibility, process, and time frames.

🔹 8. Health Disclaimer

Our products are dietary supplements, not medicines.
They are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any supplement, especially if you:

  • Are pregnant or breastfeeding
  • Have a medical condition
  • Are taking prescription medication

Individual results may vary.

🔹 9. Intellectual Property

All content on this website — including text, images, product designs, logos, graphics, and layouts — is the intellectual property of Benvita and is protected by copyright laws.

You may not reproduce, modify, distribute, or use any material without our prior written consent.

🔹 10. Limitation of Liability

To the fullest extent permitted by law:

  • Benvita shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.
  • Our total liability shall not exceed the total amount paid for your purchase.

🔹 11. Third-Party Links

Our website may contain links to third-party websites or services.
Benvita is not responsible for the content, privacy practices, or policies of those sites.

🔹 12. Termination

We reserve the right to suspend or terminate access to our website if you violate these Terms or engage in fraudulent or harmful activities.

🔹 13. Governing Law

These Terms are governed by and construed under the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

🔹 14. Changes to Terms

We may update these Terms from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after such updates constitutes your acceptance of the new Terms.

📩 Contact Information

If you have any questions about these Terms or our services, please contact us:
Benvita Support Team
📧 Support@trybenvita.com
🌐 www.trybenvita.com