GET IN TOUCH
We're here
for you.
Questions about your order, the products, or just want to say hello — we read every message and respond to every one. Real people, real answers.
Email responses within 24 hours on business days
Support hours: Mon–Fri, 9am–6pm EST
Live chat available weekdays during business hours
Returns & exchanges handled within 30 days
Email Us
For orders, returns, product questions, or anything else. We read and reply to every email personally.
Instagram DMs
Reach us on Instagram for quick questions, product photos, or to share your Benvita ritual with us.
Order Issues
Wrong item, damaged product, or missing package? Use the form below and select "Order Issue" — we'll make it right.
SEND A MESSAGE
Tell us what's
on your mind.
Fill out the form below and we'll get back to you as soon as possible. Select a topic so we can route your message to the right person.
WHAT CAN WE HELP WITH?
We take customer care seriously. 96% of our customers rate their support experience as excellent. If something's not right, we make it right — no questions asked.
QUICK ANSWERS
Common questions
Standard US shipping takes 5–8 business days. Expedited options are available at checkout (2–3 business days). You'll receive a tracking email as soon as your order ships.
We offer a 30-day money-back guarantee on all products. If you're not completely satisfied, contact us for a full refund.
Our Collagen Defense contains marine collagen, which is not vegan. However, we're working on a plant-based alternative.
Yes! You'll receive a tracking number via email once your order ships. You can also track your order in your account dashboard.
Currently we ship to the US and Canada. International shipping to select countries will be available soon.
Simply tear open a stick pack and mix the powder into 8-12 oz of water, juice, or your favorite beverage. Stir well and enjoy daily.